Redefining CX Excellence through People, Technology and Expertise
The Perfect Fusion of Human Empathy and Generative AI
Powered by 20+ Years of CX Mastery
75%
Cost Savings
1Bn+
Customer Interactions Handled
24X7
Omnichannel Support
500+
Organizations Transformed
20+
Years CX Expertise
USA, India, Philippines, Honduras
Global Presence
Empowering Humans Through AI
AI that collaborates, not competes. Seamless AI to human handoffs ensure the right balance of efficiency and empathy in every interaction.
Creating Empathetic AI
Designed by real world CX experts, our AI listens, understands, and responds with genuine emotional intelligence.
Driven by 20+ Years of CX Leadership
Two decades of experience guide every solution we build, ensuring innovation that is practical, proven, and impactful.
The Five Pillars of Humanizing AI
01
Empathy Engine
Understands sentiment, urgency, and context. Our AI doesn’t just reply—it responds intuitively.
02
AI-Human Synergy
AI handles the repetitive; humans handle the remarkable. Creates intelligent workflows that shift seamlessly.
03
Real-Time Learning
Learns from manuals, conversations, and agent resolutions to improve responses dynamically.
04
Trust Through Transparency
Designed with compliance, clarity, and customer reassurance—especially in regulated industries.
05
Scalable Personalization
No more robotic scripts. Our AI delivers human-like, one-to-one customer interactions at scale.
Our Omnichannel AI
Customer Experience Platform
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See how Angel CX can transform your customer experience
Our Solutions!
Our GenAI CX Innovation Pillars can Transform Your Contact Center
GenAI Contact Center
Empower customer interactions with GenAI to create business value, provide an omnichannel experience, and aid long-term customer retention.
AI Call Agents
Let GenAI virtual agents do the heavy lifting in providing support, freeing up your agents for more critical processes and boost contact center productivity and costing.
People+AI
Uniting the best of both worlds- AI’s productivity at scale and human’s unmatched ingenuity and creativity, our People+AI model is a sure-shot way to exceptional CX success.
Comprehensive Tech and IT Support
Leverage end-to-end tech support advantage with highly trained agents, AI technologies, cutting-edge infrastructure, security, and compliance.
Vcare
GenAI-driven customer support ecosystem aimed at boosting CSAT, upselling and customer retention.
VQC
GenAI-powered QC to gain 100% agent performance visibility and nurture positive interactions.
Vautomate
Introduce next-level operational efficiency with sophisticated RPA and GenAI solutions.
Empowering Teams, Enhancing CX,
Elevating Business Value
Using GenAI to enable better productivity and business outcomes for each persona.
For Sales Leaders
Ensure data privacy and regulatory compliance, boost operational efficiency, and uncover next-level revenue opportunities with GenAI solutions.
For Team Managers
Cut agent attrition rates, boost their productivity, and use detailed insights to enhance each step of the sales pipeline and support delivery.
For Agents
Delegate repetitive tasks to AI, enhance communication, expedite resolution speed, and receive unbiased, detailed performance scores to boost job satisfaction.
CCAI Technologies
Cutting-edge technologies elevating customer experience across industries
Gen AI-powered Customer Care
Benefits
- Reduce Calls requiring Manual Intervention
- Reduce AHT & Hold Time
- Increase Call effectiveness
- Increse in Agent Productivity, Satisfaction & Retention
Features
- Call Scoring
- Speech-to-Text Analytics
- Sentiment Analysis
- Call Transcription
Gen AI-powered QC
Benefits
- Improve CSAT & Enhance CX
- Stick to Required Compliance
- Reduce QC Time & Increase QC Coverage
- Reduce QC Cost
- Improve Agent Performance
Features
- Call Summarization
- Tonal Analysis
- Unique Keyword Identification
- Automated CSAT Scores
Sales Enablement & Revenue Intelligence
Benefits
- Automate Sales Pipeline Management
- Increase Conversions
- Market insights for better strategies
Features
- Agent performance coaching
- Sales pipeline improvement
- Actionable insights with accuracy
- Real-time and Immediate analysis
- Computerized call grading based on quality parameters.
- Employee/Agent Coaching
- Customizable dashboards
- Compliance handling
Unlocking Excellence in the Healthcare Sector
Transforming Patient Experiences with Vsynergize
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Establishing an Effective Debt-Collection Ecosystem
Enhance Customer Retention and Achieve a High Recovery Rate with Vsynergize
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Empowering Communication & Elevating Support Experiences
Boost CX Through Optimized Networks and Prompt Support with Vsynergize
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Powering Retail CX Transformation
Explore the Future of Retail with Vsynergize
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Client Chronicles
In The Spotlight
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